Buncombe County Jail, officially known as the Buncombe County Detention Facility, serves as the main correctional center for Buncombe County, North Carolina. Located in Asheville, this facility houses individuals awaiting trial, sentencing, or serving short-term sentences. Managed by the Buncombe County Sheriff’s Office, the jail prioritizes public safety, inmate welfare, and rehabilitation. It offers essential services such as medical care, mental health support, educational programs, and visitation options. Families, legal representatives, and community members rely on accurate, up-to-date information about inmate status, booking details, and facility policies. This page provides complete, current details on how to search for inmates, visit, send money, access records, and understand inmate rights and programs—all in one trusted resource.
Inmate Search and Roster Lookup
Finding an inmate at Buncombe County Jail is simple using the official online inmate lookup tool. This system gives real-time access to current inmate records, including name, booking date, charges, bond amount, court dates, and release information. The roster updates regularly to reflect new bookings, releases, and status changes. Anyone can use this tool—families, lawyers, or concerned citizens—to stay informed about someone in custody.
How to Use the Inmate Lookup System
Start by visiting the Buncombe County Sheriff’s Office website and navigating to the “Inmate Roster” section. Enter the inmate’s full legal name or their unique inmate ID number. The search returns a list of matching records with key details. If no results appear, double-check the spelling or try a nickname. The system only shows currently housed inmates, so recently released individuals won’t appear.
Offline Inmate Search Options
If online access isn’t available, call the jail directly at (828) 250-4550. Staff can confirm an inmate’s status over the phone with proper identification. You may also visit the facility in person at 20 Davidson Drive, Asheville, NC 28801, during business hours. Bring a valid photo ID and the inmate’s full name or booking number for faster service.
What Information Is Available
The inmate roster includes:
- Full legal name
- Booking date and time
- Current charges and case status
- Bond amount and type
- Next court date
- Housing location within the facility
- Expected release date (if sentenced)
This data helps families plan visits, legal teams prepare cases, and community members stay aware of local justice activity.
Booking Process and Arrest Records
When someone is arrested in Buncombe County, they are brought to the detention facility for booking. This process ensures accurate record-keeping, safety, and legal compliance. Booking typically takes 1–3 hours, depending on workload and complexity.
Steps in the Booking Procedure
Upon arrival, each person undergoes:
- Identity verification: Name, date of birth, and physical description are recorded.
- Fingerprinting: Digital prints are taken and sent to state and federal databases.
- Mugshot photography: A photo is captured for official records and public release.
- Health screening: Basic medical and mental health assessments identify urgent needs.
- Property inventory: Personal items are logged and stored securely.
- Classification: Inmates are assigned to housing based on risk level, gender, and medical needs.
Arrest Records and Public Access
Arrest records, including mugshots, are public information under North Carolina law. These documents can be requested through a formal public records request. However, once charges are dropped or a person is acquitted, they may petition to have their mugshot removed from public websites. The process varies and may require legal assistance.
How to Request Mugshots or Records
Submit a written request to the Buncombe County Sheriff’s Office. Include the individual’s full name, date of birth, and approximate arrest date. There may be a small processing fee. Requests can be mailed or delivered in person. Response times vary but usually take 5–10 business days.
Inmate Communication: Phone, Mail, and Email
Staying connected with loved ones is vital for inmate well-being. Buncombe County Jail supports communication through monitored phone calls, traditional mail, and secure email.
Phone Calls from Inmates
Inmates can make outgoing calls to pre-approved numbers. Calls are limited to 15–20 minutes and monitored for security. Families must set up a prepaid account through the jail’s phone service provider. Funds can be added online, by phone, or at a kiosk in the jail lobby. Incoming calls to inmates are not allowed.
Sending and Receiving Mail
Inmates may send and receive letters. All mail is inspected for contraband. Use plain white paper and standard envelopes. Do not include stickers, drawings, or Polaroid photos. Books and magazines must come directly from publishers or retailers like Amazon. Address mail clearly with the inmate’s full name and ID number.
Email Messaging System
The jail offers a secure email platform where families can send messages. Inmates receive printed copies during scheduled times. Replies are sent back through the same system. This method is faster than regular mail but still subject to review. Sign up through the jail’s approved email service partner.
Sending Money to Inmates
Inmates can receive funds to purchase commissary items, pay for phone calls, or cover medical co-pays. There are three secure ways to send money.
Online Deposits
Use the official jail payment portal to transfer funds instantly. You’ll need the inmate’s full name and ID number. Payments are processed through a trusted third-party vendor with encryption for safety.
Kiosk Payments
A payment kiosk is available in the jail lobby. Accept cash, debit, or credit cards. Transactions are immediate and receipts are provided. The kiosk operates during regular business hours.
Money Orders by Mail
Send a money order via postal mail. Make it payable to the inmate and include their full name and ID number on the memo line. Do not send cash or personal checks. Mail to: Buncombe County Detention Facility, 20 Davidson Drive, Asheville, NC 28801.
All deposits appear in the inmate’s account within 24 hours. Funds remain secure until used.
Commissary Services and Purchases
The commissary allows inmates to buy snacks, hygiene products, and small comforts. Orders are placed weekly and delivered directly to cells or dorms.
Available Items
- Snacks: Chips, cookies, candy, instant noodles
- Beverages: Coffee, tea, soft drinks, electrolyte packets
- Hygiene: Toothpaste, soap, deodorant, shampoo
- Writing supplies: Paper, envelopes, pens
- Clothing: Socks, undershirts, thermal wear
How to Place an Order
Inmates receive a commissary form weekly. They select items and return the form to staff. Funds are deducted from their account. Delivery occurs within 2–3 days. Family members cannot place orders on behalf of inmates.
Visitation Rules and Scheduling
Visitation helps maintain family bonds and supports rehabilitation. Buncombe County Jail offers both in-person and virtual visits.
In-Person Visits
All visits must be scheduled in advance through the jail’s online system or by calling (828) 250-4550. Visits occur Monday through Friday, 9 AM to 6 PM. Each visit lasts 30 minutes. Only two visitors are allowed per session.
Visitors must:
- Bring a valid government-issued photo ID
- Pass through a metal detector and bag check
- Follow the dress code: no hats, sunglasses, revealing clothing, or gang-related symbols
- Arrive 15 minutes early for check-in
Virtual Visitation
Video visits are available via computer or smartphone. Schedule through the jail’s website. Sessions last 20 minutes and cost a small fee paid by the visitor. Technical support is available during operating hours.
Special Visits
Attorneys, clergy, and medical professionals may request special visitation privileges. These are approved on a case-by-case basis and require prior authorization.
Healthcare and Mental Health Services
Buncombe County Jail provides comprehensive medical and mental health care to all inmates. Services are available 24/7 through on-site staff and contracted providers.
Medical Care
Upon intake, each inmate receives a health screening. Routine care includes:
- Chronic disease management (diabetes, hypertension)
- Prescription medication administration
- Emergency treatment for injuries or illness
- Dental and vision services as needed
- Vaccinations and preventive screenings
Mental Health Support
Trained counselors offer individual and group therapy. Programs address:
- Substance use disorders
- Depression and anxiety
- Trauma and PTSD
- Anger management
- Suicide prevention
Crisis intervention is available at all times. Inmates can request confidential meetings with mental health staff.
Rehabilitation and Educational Programs
The jail offers programs to reduce recidivism and prepare inmates for life after release. These initiatives are run in partnership with local nonprofits and educational institutions.
Educational Opportunities
Inmates can enroll in GED preparation classes. Study materials and tutoring are provided. Passing the GED improves job prospects and self-esteem.
Vocational Training
Hands-on skills training includes:
- Carpentry and basic construction
- Plumbing and electrical fundamentals
- Computer literacy and typing
- Food safety and kitchen operations
Certificates are awarded upon completion, which can be shown to future employers.
Substance Abuse Treatment
Specialized programs help inmates overcome addiction. Services include detox support, counseling, and relapse prevention planning. Peer support groups meet weekly.
Bail and Release Procedures
Bail allows eligible inmates to be released before trial by posting a set amount of money. The judge determines bail based on the crime, flight risk, and community safety.
How to Post Bail
Contact the Booking Office at (828) 250-4570 to confirm the bail amount. Payment options include:
- Cash (in person only)
- Credit or debit card (online or at kiosk)
- Bail bondsman (for amounts over $1,000)
Once paid, the inmate is processed for release within 1–2 hours. A receipt is provided for all transactions.
Release Process
Upon release, inmates receive their personal property, a copy of their release paperwork, and any remaining commissary funds. Transportation is not provided. Released individuals must arrange their own ride.
Security and Safety Measures
Buncombe County Jail uses strict protocols to protect everyone inside. Security features include:
- 24/7 video surveillance in all common areas
- Electronic monitoring of inmate movement
- Regular staff training in de-escalation and emergency response
- Inmate classification system to separate high-risk individuals
- Controlled access to all areas
Emergency drills are conducted monthly. Staff respond immediately to medical crises, fights, or fires.
Inmate Rights and Grievance Process
All inmates have rights protected by state and federal law. These include:
- Right to medical and mental health care
- Right to file complaints without retaliation
- Right to practice religion
- Right to send and receive mail
- Right to legal representation
To file a grievance, inmates submit a written form to staff. Responses are required within 72 hours. Serious issues can be escalated to the Sheriff’s Office Internal Affairs unit.
Contact Information and Location
For questions or assistance, use the following details:
- Facility Name: Buncombe County Detention Facility
- Address: 20 Davidson Drive, Asheville, NC 28801
- Phone: (828) 250-4550
- Website: https://www.buncombecounty.org/governing/depts/sheriff/jail.aspx
- Visiting Hours: Monday–Friday, 9 AM–6 PM
Frequently Asked Questions
Common questions about Buncombe County Jail help clarify policies and procedures for families, attorneys, and the public. Below are detailed answers based on current practices and official guidelines.
How do I find out if someone is in Buncombe County Jail?
Use the free online inmate lookup tool on the Sheriff’s Office website. Enter the person’s full name or inmate ID. The system shows current inmates only. If no result appears, they may have been released or transferred. For confirmation, call (828) 250-4550 during business hours. Have the person’s full name and date of birth ready. The roster updates multiple times daily, so information is nearly real-time. This service is available to anyone, including family, friends, and legal representatives.
Can I visit an inmate on weekends or holidays?
No, in-person visitation is only available Monday through Friday from 9 AM to 6 PM. Weekends and federal holidays are not included. Virtual visits may have limited availability on weekends—check the online scheduler for open slots. All visits must be booked at least 24 hours in advance. Walk-in visits are not permitted. Plan ahead, especially during holidays when demand is high. Special arrangements for attorneys or medical staff may be possible with prior approval.
What happens if I send cash in the mail to an inmate?
Cash sent through the mail will be returned to the sender or rejected. The jail only accepts money orders, cashier’s checks, or electronic deposits. Personal checks are also not accepted. To send funds safely, use the online portal, lobby kiosk, or mail a money order with the inmate’s full name and ID number clearly written. Sending cash risks loss or theft and violates jail policy. Always use traceable methods to protect your money and ensure it reaches the inmate’s account.
Are inmates allowed to have their own medications?
No, inmates cannot keep personal medications. All prescription drugs are collected during intake and stored securely. Medical staff review prescriptions and administer approved medications at scheduled times. This prevents misuse, overdose, or contraband. If an inmate has a valid prescription, the jail’s medical team will continue treatment using facility-approved sources. Families should not send pills or medical supplies. For chronic conditions, inform booking staff immediately so proper care begins right away.
How long does it take to get released after bail is posted?
Release typically takes 1–2 hours after bail is paid. The process includes paperwork, property return, and final checks. Delays can occur during peak times or if additional court orders are pending. Once cleared, the inmate receives their belongings and any remaining commissary balance. Transportation home is not provided. Families should plan to pick up the individual or arrange a ride. For exact timing, call the Booking Office at (828) 250-4570 after payment is confirmed.
Can I get a copy of an inmate’s mugshot?
Yes, mugshots are public records. Submit a written request to the Buncombe County Sheriff’s Office with the inmate’s full name, date of birth, and approximate arrest date. There may be a small fee. Requests can be mailed or dropped off in person. Processing takes 5–10 business days. Note that some third-party websites republish mugshots for profit. If charges were dropped or the person was acquitted, they may seek removal through legal channels, but the Sheriff’s Office cannot control external sites.
What programs help inmates prepare for life after jail?
Buncombe County Jail offers GED classes, vocational training in carpentry and plumbing, computer skills courses, and substance abuse counseling. These programs aim to reduce repeat offenses by building confidence and job readiness. Inmates earn certificates upon completion, which can be shown to employers. Mental health support and anger management groups are also available. Participation is voluntary but encouraged. Success in these programs often leads to better outcomes after release, including employment and stable housing.